Oum Palace Hotel & Spa
Τι λένε οι επισκέπτες
Location is great, very clean and modern rooms. Staff were excellent. Breakfast was best we had encountered in Morocco. The 3 bedroom Deluxe room was good, but would have liked room to be larger.
Cheryl
Νοέμβριος 2024
Great location, large modern well furnished and clean room, friendly helpful staff in reception, lobby and restaurant
Jonathan
Μάιος 2024
Very clean and comfortable. Good location. Few minutes walk to sea and good restaurants. Hotel is deceptively large and spacious. Azza in reception was very helpful and pleasant 10/10.
Ron
Απρίλιος 2024
Room was very nice - comfort, decor, size, cleanliness; beds and pillows are very good. Staff were great. Breakfast was comprehensive, good selection, and very accommodating of requests. Location was good also, nice distance from everything including Casa Port railway station if you want to visit Rabat, (etc.) or travel to/from the airport.
David
Μάρτιος 2023
The bellboy who assisted us with our check-in was very incompetent and unprofessional, which is a disgrace to the hotel. However, the service provided by the other staff members was excellent.
Yu
Ιούλιος 2024
This was the second time staying at this hotel, again the hotel looks amazing with its design, the room size was much better this time. The staff were amazing as always and can speak all languages required. The hospitality was on point. The location is great as you are within the city and everything is near by, especially fast food restaurants and other services. The market is also near by. The windows are sound cancelling so you will not hear any of the outside noise. Everything in the room also worked. Overall, both myself, wife and my daughter were pleased and happy. P.S. they also found my lost Apple AirPods in my hotel room and the Hotel Manager Tariq has promised to deliver back to me in the U.K. He clearly cares about customer service which is great to see.
Irfan
Φεβρουάριος 2023
Reception people were helpful and friendly.,Room and amenities were as shown on the web site. located just 10 min walk from the Casa port train station.
Oliver
Σεπτέμβριος 2023
The location is good, accessible by taxi (always negotiate with the driver!!) nearby the old medina market, and within walking distance from the Mosque Hassan II. Room with good size, TV, hair dryer, good shades (blackout), electric kettle, and facilities for tea/instant coffee. Breakfast was good, with different food options. The staff was nice and they even called me after the trip to ask about our stay, something I consider very important from a clients' satisfaction point of view. Would probably stay there again.
Marcia
Μάρτιος 2023
I recently had the pleasure of staying at a hotel in Casablanca and I must say, it was a fantastic experience. The location of the hotel was perfect, situated in the heart of the city making it ideal for a short business stay. I was able to easily access all the key places I needed to visit for my business meetings. The rooms were spacious and comfortable, providing the perfect space for me to relax after a long day. I especially appreciated the attention to detail in the room, such as the comfortable bedding and the spacious bathroom. I was particularly impressed by the quality of the breakfast, which was fresh and tasty. Overall, I highly recommend this hotel for anyone looking for a comfortable and convenient stay in Casablanca. The central location, spacious rooms, and fantastic breakfast all contributed to making this one of the nicest hotel stays I've had in a while. Thank you!
Nga
Φεβρουάριος 2023
I had a fantastic experience at Oum Palace Hotel & Spa, largely thanks to Hajar Tai at the front desk. Hajar's exceptional service, unwavering politeness, and proactive approach in catering to guests' needs made my stay truly memorable. Her constant smile and prompt responses to all queries reflected a genuine commitment to ensuring a positive guest experience. Kudos to Hajar for making my stay so delightful!
Faysal
Ιανουάριος 2024
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